Privacy Policy

Last updated: September 1, 2026

Flexora Band (“Flexora Band,” “we,” “us,” or “our”) operates flexoraband.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Site, make a purchase, communicate with us, or otherwise use our services.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with the Site, we may collect the following categories of personal information:

Information You Provide

• Name

• Email address

• Telephone number

• Billing and shipping addresses

• Order and transaction information

• Account information

• Customer-support messages

• Reviews, survey responses, and other information you choose to provide

Payment information is processed securely by Shopify and applicable payment providers. We generally do not directly store complete payment-card numbers.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect:

• IP address

• Browser and device information

• Cookie identifiers

• Pages viewed and links clicked

• Referring website

• Approximate location

• Shopping-cart activity

• Date, time, and duration of visits

• Interactions with advertisements and marketing communications

We collect this information through cookies, pixels, tags, software development kits, and similar technologies.

Information From Third Parties

We may receive information from:

• Shopify

• Payment processors

• Advertising and analytics providers

• Social-media platforms

• Fraud-prevention providers

• Shipping and fulfillment partners

• Apps and services connected to our store

2. How We Use Personal Information

We may use personal information to:

• Process, fulfill, and deliver orders

• Process payments and refunds

• Provide order confirmations and shipping updates

• Communicate with customers

• Respond to questions and support requests

• Maintain and improve the Site

• Personalize the shopping experience

• Measure Site and advertising performance

• Provide marketing and advertising, subject to applicable choices

• Detect and prevent fraud, abuse, and security incidents

• Maintain business, tax, and transaction records

• Enforce our policies and terms

• Comply with legal obligations

3. How We Disclose Personal Information

We may disclose personal information to third parties that help us operate the business, including:

• Shopify and ecommerce-platform providers

• Payment processors

• Shipping, sourcing, and fulfillment partners

• Customer-support providers

• Website-hosting and technology providers

• Analytics and advertising providers, including Meta

• Fraud-prevention and security providers

• Professional advisers, such as accountants, attorneys, and insurers

• Government authorities when legally required

These providers may process personal information only as permitted under their agreements with us and applicable law.

We may also disclose information in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.

We do not sell personal information for money. However, certain advertising and analytics activities may be considered “selling,” “sharing,” or “targeted advertising” under some U.S. state privacy laws.

4. Cookies and Advertising

We and our service providers use cookies and similar technologies to:

• Operate essential Site features

• Remember customer preferences

• Maintain shopping carts

• Understand Site traffic and performance

• Prevent fraud

• Measure marketing effectiveness

• Deliver or personalize advertising

You can control certain cookies through the privacy or cookie controls available on the Site and through your browser settings. Disabling cookies may prevent some Site features from working properly.

We may use services such as the Meta Pixel to understand how visitors interact with the Site and to measure or personalize advertising. These providers may collect information about your activity across websites or services in accordance with their own privacy policies.

Where required by applicable law, we recognize supported browser-based opt-out signals, such as Global Privacy Control.

5. Marketing Communications

If you opt in to receive marketing emails or messages, we may use your contact information to send product updates, offers, and other promotional communications.

You can unsubscribe from marketing emails by using the unsubscribe link contained in the message. You may still receive non-promotional communications relating to orders, transactions, customer support, security, or policy updates.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this policy

• Process and document transactions

• Provide customer support

• Maintain financial and tax records

• Resolve disputes

• Prevent fraud

• Enforce agreements

• Meet legal obligations

Retention periods vary depending on the type of information and why it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request a portable copy of certain information

• Opt out of certain targeted advertising, selling, or sharing

• Limit certain uses of sensitive personal information

• Withdraw consent where processing is based on consent

• Appeal a decision concerning a privacy request

• Exercise your rights without unlawful discrimination

To submit a request, email flexoraband@gmail.com with the subject line Privacy Request. We may need to verify your identity before processing the request. Authorized agents may submit requests where permitted by law, subject to appropriate verification.

9. Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so that we can review and, where appropriate, delete it.

10. Third-Party Websites

The Site may contain links to websites or services operated by third parties. We are not responsible for their privacy, security, or content. Review the privacy policies of third-party services before providing them with personal information.

11. United States Operations

Flexora Band currently sells and ships products within the United States. Personal information may be processed and stored in the United States or in other locations where our service providers operate, subject to applicable safeguards and legal requirements.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations. The revised policy will be posted on this page with an updated “Last updated” date.

13. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Flexora Band Support
Email: flexoraband@gmail.com
Website: https://flexoraband.com