Shipping policy

Shipping Policy

Order Processing

Orders are normally processed within 2–5 business days. Business days do not include weekends or United States holidays.

Processing times may be longer during holidays, product launches or periods of unusually high demand.

Estimated Delivery

After processing, standard delivery within the United States typically takes 7–20 business days.

These timeframes are estimates and are not guaranteed. Carrier delays, severe weather, holidays, address problems and other circumstances outside our control may affect delivery.

We currently ship within the United States only.

Shipping Costs

Available shipping methods and any associated charges are displayed during checkout before payment is completed.

If free shipping is offered, the order must meet the conditions displayed on our website or during checkout.

Order Tracking

When tracking is available, customers will receive an email containing tracking information after the order ships. Tracking information may require several business days to update after being issued.

Some orders may arrive in separate packages.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address.

Contact flexoraband@gmail.com immediately if you notice an error. We cannot guarantee address changes after an order has entered processing.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before it can be sent again.

Delayed Orders

If your tracking has not updated for an extended period or your order has not arrived after the estimated delivery period, email flexoraband@gmail.com with your order number.

Lost, Damaged or Stolen Packages

If your order arrives damaged or appears to have been lost during transit, contact us promptly with your order number and any available photographs or tracking information.

We will review the circumstances with the shipping carrier and determine the appropriate resolution.

Flexora Band is not responsible for packages marked as delivered to the address entered at checkout. If this occurs, check around the delivery location and contact the carrier before contacting us.